Privacy Policy
This privacy policy describes how Spice Spoon Foods ("we," "us," or "our") collects, uses, and shares personal information when you visit or use our online platform or services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
We collect information to provide and improve our services to you.
Information you provide to us: This includes information you give us directly, such as when you place an order, create an account, subscribe to a newsletter, contact us, or participate in surveys. This information may include your name, billing address, shipping address, payment information, and communications with us.
Information we collect automatically: When you use our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other actions taken on our site. We may collect this information using cookies, web beacons, and similar technologies.
Information from other sources: We may receive information about you from other sources, such as payment processors or delivery services, to fulfil your orders or provide our services.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and manage our services: This includes processing transactions, fulfilling orders, delivering products, and providing customer support.
To improve and develop our services: We use information to understand how our site is used, analyse trends, and develop new features or offerings.
To communicate with you: We use your information to respond to your inquiries, send you service updates, and provide information related to your orders. If you have opted in, we may also send marketing communications about our products and offers.
To ensure security: We use information to protect our site, our customers, and ourselves from fraud and other illegal activities.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your personal information with third parties in certain circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfilment, data analysis, email delivery, hosting services, and customer service. These parties are required to protect your information and use it only for the purposes we specify.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may share your information with your consent or at your direction.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to access, correct, delete, restrict the processing of, or object to the processing of your personal data. You may also have the right to data portability and the right to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when we post the revised policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us at:
Spice Spoon Foods
23, North Main Road,
Koregaon Park,
Pune, Maharashtra,
411001
India
